Training Center "Algorithm"
Terms and Conditions

1. Payment, cancellation and postponement of classes

1.1 The tuition for the current academic year is set and will not be subject to change from the point of student enrolment.

1.2 The registration fee, which amounts to 1050 AED (VAT included), is due upon the completion of the registration form and is non-refundable. Registration is considered complete only after the payment has been received.

1.3 A deposit of
__ 4 400 AED for a five-day program
__ 1920 AED for a one-day program

is required to secure a child’s position within the group for the entirety of their attendance at the training center, extending from one term to the next. To request a refund of the deposit, please provide a notice of withdrawal at least one term in advance of the upcoming payment period. In the event of timely notification of withdrawal, the deposit will be applied towards the final term’s payment, or refunded if payment for that period has already been received.

1.4 Admission in the group is conditional on a successful interview and assessment, and is subject to availability in a group that is appropriate for the student’s age and skill level. The initial payment must be made before a place can be confirmed.

1.5 In accordance with the standard regulations of our organisation, all course fees must be paid in full prior to the start of classes, for the agreed-upon period. After the invoice is issued, no changes can be made in the invoice.

1.6 Payment for the next period must be made no later than 10 working days before the end of the current one.

1.7 Important: payment for any missed days, regardless of the cause, such as illness, shall neither be refundable nor transferable to alternative time slots, days, or courses.

1.8 Families with two children are eligible for a 5% discount on fees for the second child, 10% discount occurs for any package for a third child and subsequent children in a family (sibling discount cannot be combined with any other discount.).

1.9 A special sibling 10% discount occurs for any package for a second child if the first child already attends Muha Music classes or Paddington British Nursery (discount cannot be combined with any other discount).
1.10 It is necessary to make all payments on time, as per the due date on the payment schedule. Late payment will incur a surcharge of 120 aed for each day of delay starting from the day after the invoice due date. Algorithm Training Center reserves the right to terminate the provision of services and offer the place in the group to a child from the waiting list if payment is not made in full by the due date.

1.11 Algorithm Training Center maintains the authority to substitute a teacher, cancel, and/or reschedule classes in circumstances beyond the organisation’s control, such as teacher illness or others. In the event of a class cancellation, payments made shall not be subject to refund but shall be credited towards the subsequent payment period. If the training center is required to close for reasons outside its control, due to regulatory decreed closure, there is no fee refund.

1.12 Parents may request the cancellation or rescheduling of individual lessons, provided such requests are made no later than 24 hours before the scheduled commencement. In the absence of a 24-hour notice, the lessons shall be deemed as delivered, and full payment shall be due.

1.13 We accept payments in either cash or via bank transfer, with all payments being in AED.

1.14 Algorithm Training Center reserves the right to change the schedule at its discretion. Parents will be notified of any changes at least two weeks in advance of the effective date.

2. Registration procedure

2.1 By providing your contact information, you consent to receive calls, messages via messengers, and emails from us about our products and services.

2.2 Payment for the services constitutes acceptance of the Terms and Conditions. Algorithm Training Center reserves the right to revise the Terms and Conditions, and will notify parents at least two weeks before the new edition takes effect.

2.3 The notice of termination of attendance must be submitted to the center’s administration at least one term before the payment deadline for the next period.

3. Schedule of Algorithm Training Center

3.1 Algorithm Training Center operates according to a set schedule. The current timetable can be obtained from the center’s administration.

3.2 For information regarding classes during the summer break, holidays, and vacations, kindly get in touch with the center’s administration.

4. General rules for visiting Algorithm Training Center

4.1 Only parents or adults who are 18 years of age or older are authorized to bring and pick up a child from the center. Information about them must be provided to the center’s administration in advance.

4.2 Parents are kindly requested to await their child in the communal areas of Knowledge Park.

4.3 The use of mobile phones by children within the center is strictly prohibited. Children are advised to either leave their mobile phones at home or hand them over to their parents before the commencement of classes. In the event of an urgent need to contact your child during class, you may do so through the center’s administration.

4.4 In the event of your child breaching the center’s code of conduct, educational interventions will be initiated. Should such breaches persist, a discussion will be initiated with the parents to address the situation. In cases where a systematic violation of the code of conduct persists, Algorithm Training Center reserves the right to terminate service provision.

4.5 Children are required to bring the following items: a labelled water bottle, a labelled lunch — box containing a snack (if the program exceeds a duration of 2 hours), a hoodie or sweater (in case the air conditioning system necessitates warmth), wet wipes, education materials, pens, and any materials essential for the educational process (a detailed list will be provided by the teacher). IMPORTANT: It is strictly prohibited to bring chewing gum, soft drinks, and nutritionally deficient fast food items inside the designated facility. It is imperative that all food items be appropriately and properly wrapped. The policy prohibits the presence of nuts or food items that include nuts.

4.6 Children displaying symptoms of illness, such as fever, cough, or a severe runny nose, are not permitted to participate in classes. If a child’s health condition worsens while attending classes, our staff at the Algorithm Training Center will promptly get in touch with parents and request that you collect the child. In such instances, the affected child will be isolated from their peers and supervised in a separate room until your arrival.

4.7 In the event that a child is unable to attend a group lesson due to any reason, we kindly request that you notify us beforehand. It is important to bear in mind that Algorithm Training Center can guarantee program results only when at least 85% of the scheduled classes are attended. Should absenteeism exceed 15%, we regretfully cannot assume responsibility for the achieved outcomes.

4.8 We kindly ask you to bring your child on time, 5 minutes before the start of classes as per the schedule. If you are late for more than 15 minutes from the start of the lesson, it will not be possible to join the lesson. You will need to wait outside the Algorithm Training Center premises with your child until the break between two classes.

4.9 We kindly ask you to pick up your child no later than 5 minutes after the end of the class. If you are late in picking up your child after 5 minutes, you will be fined 50 AED for every 20 minutes of lateness. In case of more than 2 delays per month or if you have outstanding fines, Algorithm Training Center reserves the right to terminate the provision of services.

4.10 Children over the age of 9 are allowed to leave the Algorithm Training Center on their own, provided they have written permission from their parents.

5. Communication with teachers and administration of the Algorithm Training Center

5.1 Each group has its own Telegram channel, which serves as a platform for sharing weekly updates. These updates include a variety of content, such as images capturing key moments from the week, important news about holidays and events, and other information.

5.2 To address general concerns with the teacher, a meeting (by zoom or face-to-face) with the group’s teacher is recommended.

5.3 For any administrative inquiries, please do not hesitate to reach out to the Algorithm Training Center’s administration at + 971 52 654 2959. Our operational hours are from Monday to Saturday, from 9:00 to 18:00, during which we are available to respond to calls and messages.

6. Photo and video shooting

6.1 By agreeing to the Terms, you also give your consent to the photo and video shooting of the child in our center and the further use of photos and videos for posting on the Telegram channel and other social networks, as well as for the production of promotional products. If you want to opt out of this item, please write a free-form written application and submit it to the administration.

7. Use of the library and other property of the Algorithm Training Center

7.1 Algorithm Training Center has a library where children can borrow books for a fixed period after filling out a form. A fine of 20 AED will be charged for each day the book is returned late. A replacement fee will be charged if the book is lost or damaged.

7.2 Algorithm Training Center supplies educational and recreational materials for instructional purposes. In the event of deliberate damage caused by a child to these materials, furniture, walls, and other items, we will extend an invitation to the family and the child to engage in a discussion aimed at determining the necessary replacement or repair measures for the damaged items. It is important to note that the center retains the authority to issue an invoice for the cost of the damaged property.

8. Final provisions

8.1 Any controversy or dispute arising out of or in connection with this agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates.

8.2 Algorithm Training Center FZ — LLC is registered in the United Arab Emirates, licensed by KHDA (license number 631 003).
Address:
  • Dubai, Knowledge Village, block 2B, office G20
Phone:
+971 (4) 597-39-50
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